FAQ’s

The privacy of our customers is important to us. To better protect your privacy, we provide this notice explaining our online information practices and our use of your personal information.   This Privacy Policy applies to all information you may provide to us through the Let’s Go Outside Box website (the “Site”).

Let’s Go Outside Box (“Company,” “we,” or “us”) provides access to information through our website accessible at the URL https://letsgooutsidebox.com/ (the “Site”) and we may provide the ability to use certain functionalities of the Site or provide services of various kinds (the “Services”).  This privacy policy describes our information collection and use practices in connection with our Site and Service, as well as circumstances under which we disclose information collected from you. Our commitment to you is that we will not use or disclose information collected from you other than as described in this policy.

In order to access and use the Site and Services, you must agree to our Online Terms and Conditions (the “Terms and Conditions”) posted on the Site. Persons and organizations with permission to use the Service are considered “Registered Users”. You may view portions of the Site even if you are not a Registered User of the Service. This privacy policy applies to the Company’s collection, use and disclosure of Personal Information (defined below) from Registered Users of the Site, as well as from persons who merely visit the Site. The Company has adopted and implemented this privacy policy as part of our commitment to protecting your personal information from misuse.

By submitting Personal Information through our Site or Services, you agree to the terms of this Privacy Policy and you expressly consent to the collection, use and disclosure of your Personal Information in accordance with this Privacy Policy.

Your Personal Information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of Personal Information may be less stringent than the laws in your country.

 

What Information Do We Collect?

“Personal Information” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Non-Personal Information” means data that is not associated with or linked to your Personal Information; Non-Personal Information does not, by itself, permit the identification of individual persons. We collect Personal Information and Non-Personal Information, as described below.

The Company collects Personal Information as required to offer Services, as listed in the Terms and Conditions, as voluntarily provided by you in the course of correspondence or registration, and as otherwise identified below. In addition, we collect certain information which cannot be used to personally identify any user, such as anonymous, aggregate or statistical data.

In order to use some Services, you may be required to complete the applicable registration form accessible on the Site.  All persons who register are referred to as “Registered Users”. Some Services may not require registration. The Company collects and maintains a record of all data provided through such registration forms, e.g. your name, e-mail, mailing addresses, and password and information about your child, e.g., your child’s name, birthday, interests, and gender. For example, individual users who desire to order a Product (as defined in the Terms and Conditions) must provide certain contact information, shipping information, billing information, and financial information (e.g., a credit card number and expiration date) (which will be collected by us or our third party payment processing service providers).

For some Services, each Registered User may be provided a unique username and password that enable access to the Service. We may track the use of those usernames and passwords in order to collect and maintain records of individual transactions conducted through the Services by Registered Users, and those records may be associated with each Registered User’s individual account profile within the Company system.

We also collect other types of Personal Information that you provide to us voluntarily, such as your operating system and version, product registration number, and other requested information if you contact us via e-mail regarding support.

We also collect and maintain records of information that you voluntarily provide to us. For example, we may ask you to participate in a survey, and may ask you to provide Personal Information, such as age, gender or other demographic data. If you enter into a contest or promotion on our Site, we will collect the information you provide to participate in the contest or promotion. If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.  When you post messages on the message boards of our Site, the information contained in your posting will be stored on our servers and other users will be able to see it. However, unless such information is necessary for the Service or required by the Terms and Conditions, we do not require you to provide such information to us.

We collect additional information through the Site and the Service that is not associated with any online account or registration information, and that cannot be used to personally identify you.  Non-Personal Information ordinarily includes aggregate, summary, or other anonymous data, and may include, by way of example, statistics regarding popularity of particular pages within the Site, or information regarding types of Internet browsers used by Registered Users.

 

“Cookies” are small files placed on a user’s computer by a Web site in order to facilitate use of that Web site.  For example, a cookie may contain information about a user’s preferences, so that the Web site automatically complies with those preferences whenever the user visits that Web site. When using the Service, we may create “cookies” on your computer for purposes of facilitating and maintaining your current user session, and may collect Personal Information using those cookies in order to enable Company to identify you in connection with the Service and to track use of the Service for purposes consistent with this policy. To make our Site and Services more useful to you, our servers (which may be hosted by a third party service provider) collect information from you, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.

The Site is not directed to children and children are not eligible to use our Services. Protecting the privacy of children is very important to us. We do not collect or maintain Personal Information from people we actually know are under 18, and no part of our Site or Service is designed to attract people under 18. If we later learn that a user is under 18, we will take steps to remove that user’s Personal Information from our databases and to prevent the user from utilizing the Site and the Service.

If you decide to invite a third party to create an Account, we will collect your and the third party’s names and e-mail addresses in order to send an e-mail and follow up with the third party.  You or the third party may contact us at 201-362-4336 to request the removal of this information from our database.

 

Our Commitment to Data Security

To prevent unauthorized access and maintain data accuracy, we use industry standard methods to safeguard and secure the information we collect online, although you recognize that data transmitted online or stored in a facility to which online access is provided cannot be made to be 100% secure. We believe in protecting your information just as we would want our information protected.

In the event that personal information is compromised as a result of a breach of security, we will promptly notify those persons whose personal information has been compromised as may be required by applicable law.

Notifications

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to our users via email notice, written or hard copy notice, or through conspicuous posting of such notice on the Site, as determined by us in our sole discretion. Notwithstanding the foregoing, we reserve the right to determine the form and means of providing notifications to our users.

Child Protection

We do not offer services to, or target, persons under the age of 13. If we are informed or discover that personal information has been provided from anyone under the age of 13, we will take prompt steps to purge such information from our database.

Use of User Information

Any information gathered by us is used to process and fulfill your requests and orders and is not shared or sold to any third parties, except as expressly provided for in this Privacy Policy and our Terms of Service. You agree that we may use your information to provide you notices and information regarding your orders or requests and support or other notices regarding operation of the Site or the products. We may use or provide to third parties aggregated non-personally identifiable data about our users and customers to learn more about our customer base and improve our Site and products. We may collect IP addresses and use cookies for the primary purpose of assisting with ease of use by you.

However, except as legally required, we will not sell or provide your name, email address, IP address, cookies, address or phone number or other personal information to third parties for advertising or other purposes. However, we may use or disclose your information to companies who work on behalf or with Let’s Go Outside Box to provide products or the Site to you. We require that these third party service providers use such information only as necessary to perform the services on our behalf.

We reserve the right to use or disclose information if we believe in good faith that such use or disclosure is required or appropriate: (i)  to comply with state, federal or international laws or to respond to a court order, subpoena, search warrant or other request of any governmental or regulatory authority; (ii) to protect the rights, property or personal safety of Let’s Go Outside Box, our employees,  any of our users or customers or others; (iii) to investigate and defend Let’s Go Outside Box against any third party claims or allegations; (iv) to enforce our agreements or take precautions against liability; or (v) to protect the security or integrity of the Site, our products or services or our company.

In the event that Let’s Go Outside Box is acquired by or merged with another entity, you agree that we may transfer and assign your information as a part of such merger, acquisition or other change of control.   In the unlikely event that we file or are forced into bankruptcy, you understand that we cannot control how any information we may have will be treated, transferred or used.

Third-Party Sites.

The Site may contain links to other Internet sites. We have no responsibility for the privacy practices of other Web sites, including the Web sites of our business partners. You should review the privacy policies of any sites that are linked to our Site for more information on their practices prior to providing personal information to such site.

How You Can Opt-out, Access or Correct Your Information

If you have sign-up for our e-newsletter, you can opt-out of receiving future newsletters, by following the instructions contained within the e-newsletter email.   You may also update or correct any information you have provided by contacting us at 201-362-4336

International Users

The Site is hosted in the United States. If you are accessing the Site from outside the United States, please be advised that through your continued use of the Site or placement of orders, which is governed by U.S. law and this Privacy Policy, you are transferring your personal information to the United States and you consent to that transfer and the maintenance and processing of such information in the United States.

How to Contact Us

Our customers trust is very important to us. Should you have other questions or concerns about these privacy policies, please contact us at 201-362-4336 or contact us via mail at info@letsgooutsidebox.com